Eximware provides a full range of implementation and consulting services to our clients. Our in-house experts have both commodity industry and e-commerce marketplace technology experience ; we understand the language of global commodity trading and are here to assist you in all aspects of your business beyond the technology dimension.
Consulting
By leveraging decades of industry experience in coffee, cocoa, tea, nuts and dried fruit markets; the Eximware consulting team is able to assess existing workflows and quickly identify areas in need of improvement. After an initial analysis, our consultants will speak with key team members and ultimately provide a detailed gap analysis of present processes and technology. Eximware consultants will then design workflows that help achieve maximum efficiencies while increasing overall business effectiveness. With domain expertise in agricultural industries across all functions – trade, processing, import, export – the Eximware team is a highly qualified to assess and implement better methods for nearly every process from the beginning through end of a commodity supply chain.
Accounting and ERP Integration
Eximware is adept in all aspects of the commodity trade and has found that there are many accounting solutions on the market that can meet clients’ Finance & Accounting needs. We can establish a manual or automatic export/ import of data between our software and your accounting package. Eximware recognizes the need to provide integrated solutions between and amongst different business platforms including accounting and ERP systems. We have implemented and continue to maintain numerous integrations for our customers with accounting backbone platforms including: SAP, Oracle, Great Plains, Quick Books and other accounting and ERP packages. We employ industry standards such as Web Services and Service Oriented Architecture but can also integrate with proprietary standards.
Software Support
We take great pride in our customer service and support. We recognize and appreciate the value of a highly responsive and effective support organization. Our clients are in demanding and dynamic global businesses; they require and expect equally demanding service and support. We treat every client as if they are the most important client to us – because each and every one is. We not only focus on solving the problem, we also focus on managing client expectations and providing updates and status. We recognize that after your decision to start using Eximware software solutions, adoption across your team may well be the single most important success factor. We have business and technology experts available to work with you in groups and one-on-one sessions, to ensure mastery of our solutions. If you are a current client seeking assistance, please visit our service desk to open ticket.